Returns

 You may return an un-opened, un-used, non-perishable*, non-homeopathic product within 7 days for a refund minus shipping cost and 25% restocking fee. Or you may opt to receive a store credit minus a 15% restock fee. If you have opened the product and it is defective, you may also return it. Please email us for a Return Authorization otherwise you will not get credit. 

Please do not refuse a package unless you have requested a return authorization from us and we have instructed you to do so, as you will not receive credit.  Shipping the product back will be your responsibility. We will issue a refund, less the restocking fee and original shipping cost, once the product is returned to the appropriate warehouse.

If you changed your mind about a product or do not like it we cannot refund you after trying it. There is just too much individual variation in taste perception, digestion, and health status. What may work for one person may not work for another. 

If you were shipped the wrong product by fault of ours, we will provide you with a free shipping label for its return (or you may be able to keep it) and we will credit you for that product as soon as we receive it back. The correct product will be shipped out to you as soon as we are informed of the error.

Perishable items are Non-Returnable such as probiotics that require overnight shipping.  Returns are NOT possible on perishable or heat sensitive items or on any homeopathic products.